We have support staff trained for each of the major clinical groups. For nursing support, we’ve largely trained UCSF Nursing staff to support their colleagues, and they dedicate their time to the go-live without patient care duties. Like the deck of an aircraft carrier, we have color-coded clothing for each support role, with the RN support specialists in bright green polo shirts and the black “UCSF Medical Center – Apex” vest.
Nurses are often considerably more fun than physicians. I’m not sure any of my physician colleagues will think to brighten the go-live with matching nail polish.